Turn it on
SSH and SFTP access → Turn SSH on. Sign-in is by key only — passwords are never accepted.
Get a key
- Easiest: Generate and download — your browser saves a
.pemfile (we keep no copy) - Or paste the public key from your computer (
~/.ssh/id_ed25519.pub)
Connect (Mac, Linux, Windows PowerShell)
chmod 600 ~/Downloads/your-key.pem
ssh -i ~/Downloads/your-key.pem [email protected]
sftp -i ~/Downloads/your-key.pem [email protected]FileZilla
Settings → SFTP → Add key file (your .pem). Then Host sftp://server1.cloudninza.com, your username, port 22.
What you can reach
You land in a private sandbox with only your own account's files; other accounts and system files are not visible. Tunnels and port forwarding are off.
Stuck? Our engineers answer support tickets around the clock. Contact us, or create an account and open a ticket from the dashboard — the same guides are there too.